Table of Content
Learn about the right way to login, bill fee options, the right way to set up Auto Pay, the right way to cancel account and other useful equipment on your Direct Federal account.
Direct Federal Login
You can login to Direct Federal online account by visiting this link and access all the features. Make sure you have an account already with them. Launch your Web browser and navigate to Direct Federal's Login page (see below).
If you do not have an account, create an account. You will need to enter your email id, phone number and some personal data to verify your information.
Direct Federal Bill Payment
It offers online bill payment facility to all its users and provides several different methods to pay bills. You can pay your bill online at Direct Federal's website, mail your payment to the processing center, or pay your bill in person at any authorized location. It also provides you with the option to set up automatic bill payments online and make alternative payment arrangements. You can also cancel account and contact customer support online.
Online: Log in to your account and pay online at http://direct.com/.
By mail: You can mail your check to 50 Cabot St Po Box 9123 Needham, Ma 02494. Before sending the payment you should call the customer service number 800-676-0001 for reconfirmation.
By phone: Use the automated system to make a payment. The phone number is 800-676-0001.
In Person: Pay at any of the nationwide customer service centers.
| Online Login | https://external.direct.com/IB/IBLogin.html |
| Customer Service | http://www.direct.com/contact/index.html |
| Website | http://direct.com/ |
| IOS App | https://itunes.apple.com/us/app/direct-federal-credit-union/id637636057 |
| Android App | https://play.google.com/store/apps/details?id=com.ifs.banking.fiid3525 |
Direct Federal Customer Support
Average Waiting time: 6 minutes.
Below you can find best ways to contact Direct Federal support according to 29281 billpaymentonline users.
| Phone Number | 800-676-0001 (781) 455-6500 |
| Addresses | 50 Cabot St Po Box 9123 Needham, Ma 02494 |
Direct Federal Opening Hours
| Monday | 10:00 AM to 6:00 PM |
| Tuesday | 10:00 AM to 6:00 PM |
| Wednesday | 10:00 AM to 6:00 PM |
| Thursday | 10:00 AM to 6:00 PM |
| Friday | 10:00 AM to 6:00 PM |
| Saturday | 10:00 AM to 1:00 PM |
| Sunday | Closed |
More Information
| Name | Direct Federal |
| Also known as | Direct Federal Credit Union |
| Website | http://direct.com/ |
| Services Offered | Checking & Savings, Mortgage, Home Equity Loan, Auto Loan, Loan (Other), and Credit Card |
| Categories | Banking & Credit Cards |
Questions and Answers
How can I login into my account?
You can login into your account visit this link
Does it offer online bill payment facility?
Yes, it offers online bill payment facility. Credit Cards, Debit Cards and internet banking payment are accepted.
Where is the headquarters located at?
The headquarters of the company is located at: 50 Cabot St Po Box 9123 Needham, Ma 02494
How can I contact customer support in case of any issues?
You can contact them by calling on following numbers:
Does it have any social media page?
Yes, the company has profile(s) on :